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Privacy Policy

Last updated: March 2026

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At BOA TCG, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you visit or make a purchase from www.boa-tcg.co.uk.

BOA TCG operates as an online-only Pokémon Trading Card Game retailer based in the United Kingdom, selling sealed Pokémon products, graded cards, and related collectibles.

1. Information We Collect

When you use our website, we may collect certain information to process orders, improve our services, and provide customer support.

This may include:

Personal information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number (if provided)

Order information

  • Products purchased

  • Order value

  • Payment confirmation details

Technical information

  • IP address

  • Device type

  • Browser type

  • Website activity (such as pages visited)

This information helps us operate our website effectively and provide a secure shopping experience.

2. How We Use Your Information

We use the information collected for the following purposes:

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  • Processing and fulfilling orders

  • Delivering products to your address

  • Providing order updates and customer support

  • Improving website functionality and performance

  • Preventing fraud or misuse of our services

  • Complying with legal obligations

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We only collect information that is necessary to operate our business and deliver our services.

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3. Payment Security

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All payments made through boa-tcg.co.uk are processed through secure third-party payment providers.

We do not store or have access to your full payment card details.

Payment providers may include services such as:

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  • Card payment processors

  • Secure online payment gateways

  • Digital wallet providers (where applicable)

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These services use encrypted systems designed to protect your payment information.

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4. Sharing Your Information

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We do not sell or rent your personal data to third parties.

However, we may share limited information with trusted services required to operate our business, including:

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  • Shipping and courier companies (to deliver your orders)

  • Payment processors (to complete transactions)

  • Website hosting services (such as Wix)

  • Analytics services (to understand website traffic)

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These providers only receive the information necessary to perform their services.

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5. Cookies and Website Tracking

 

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

Cookies help us:

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  • Remember your preferences

  • Improve website functionality

  • Understand how visitors use our website

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You can manage or disable cookies through your browser settings.

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6. Data Storage and Protection

 

We take reasonable steps to protect your personal data through secure systems and trusted service providers.

Your information is stored securely and only retained for as long as necessary to

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  • Process orders

  • Provide customer support

  • Meet legal or accounting requirements

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7. Your Rights

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Under UK data protection law, you have certain rights regarding your personal data.

These include the right to:

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  • Request access to your personal data

  • Request corrections to inaccurate information

  • Request deletion of your personal data (where applicable)

  • Object to certain types of data processing

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If you wish to exercise any of these rights, please contact us using the details below.

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boa-tcg@outlook.com

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8. Third-Party Links

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Our website may contain links to third-party websites such as marketplaces or social media platforms.

We are not responsible for the privacy practices or content of external websites.

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9. Updates to This Policy

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We may update this privacy policy from time to time to reflect changes in legal requirements or business operations.

Any updates will be published on this page with a revised update date.

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10. Contact Us

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If you have any questions about this privacy policy or how your data is handled, you can contact us at:

BOA TCG

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boa-tcg@outlook.com

+44 7526142936

https://www.facebook.com/BOATCG

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