Last updated: March 2026
 

At BOA TCG, we aim to dispatch orders quickly and securely so your Pokémon TCG products arrive safely.

BOA TCG operates as an online-only Pokémon Trading Card Game retailer based in the United Kingdom, offering secure shipping across the UK.

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1. Shipping Rates

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We currently offer the following UK shipping options:

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Standard UK Shipping:

£4.99 per order

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Free UK Shipping:

Free delivery is currently available on orders over £75.

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Please note that the free shipping threshold may change in the future depending on operational costs, shipping provider pricing, or promotional offers. Any changes will be clearly displayed on our website at the time of purchase.

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2. Dispatch Times

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Orders are typically dispatched within 1–3 working days after payment has been received.

During busy periods, product launches, or promotional events, dispatch times may occasionally be slightly longer.

Customers will receive confirmation once their order has been processed.

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3. Delivery Times

Delivery times depend on the courier service used but typically fall within:

Standard UK Delivery:
Approximately 2–5 working days

Please note that delivery times are estimates and may vary due to courier delays, peak periods, or unforeseen circumstances.

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4. Packaging

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All orders are packed carefully to protect Pokémon cards, slabs, and sealed products during transit.

Protective packaging may include:

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• Cardboard protection

• Bubble wrap

• Protective sleeves or boxes for graded cards

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Our goal is to ensure items arrive in the same condition they were shipped.

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5. Incorrect Address Information

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Customers are responsible for ensuring that shipping information is accurate at checkout.

BOA TCG cannot be held responsible for orders delivered to incorrect addresses provided by the customer.

If an order is returned due to incorrect address details, additional shipping charges may apply to resend the order.

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6. Lost or Delayed Deliveries

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Once an order has been dispatched, delivery is handled by the courier service.

If a parcel appears to be delayed or lost, please contact us and we will assist in opening an investigation with the courier.

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7. Contact

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For any shipping enquiries, please contact:

BOA TCG

Website: www.boa-tcg.co.uk
Email: boa-tcg@outlook.com