Terms & Conditions
Last updated: March 2026
These Terms & Conditions govern the use of www.boa-tcg.co.uk and any purchases made from BOA TCG. By accessing our website or placing an order, you agree to these terms.
BOA TCG operates as an online-only Pokémon Trading Card Game retailer based in the United Kingdom, selling sealed Pokémon TCG products, graded cards and related collectibles.
1. About Us
BOA TCG is an independent online retailer specialising in Pokémon Trading Card Game products including booster packs, graded slabs, elite trainer boxes, collection boxes and related items.
Website: www.boa-tcg.co.uk
2. Use of Our Website
By using our website you agree to:
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Use the website for lawful purposes only
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Not misuse or attempt to damage the website
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Not attempt to access restricted areas of the website
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We reserve the right to restrict access to users who violate these terms.
3. Product Information
We aim to ensure that all product descriptions, images and prices listed on our website are accurate.
However:
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Product images may be for illustration purposes only
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Pokémon Trading Card Game products may vary in pack artwork or packaging
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Card pulls from sealed products are random and not guaranteed
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Graded card listings will include the grading company, grade and card number as displayed on the slab.
4. Pricing
All prices on boa-tcg.co.uk are listed in GBP (£).
We reserve the right to change prices at any time without prior notice.
In the event of a pricing error, we reserve the right to cancel or refund the affected order.
5. Orders
Once an order is placed you will receive an order confirmation email.
We reserve the right to cancel orders if:
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Payment cannot be verified
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A product becomes unavailable
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Fraudulent or suspicious activity is detected
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If an order is cancelled after payment, a full refund will be issued.
6. Payments
Payments are processed securely through third-party payment providers.
BOA TCG does not store or have access to your full payment card details.
Accepted payment methods may include:
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Debit or credit cards
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Digital payment services supported by our payment provider
7. Shipping
Orders are shipped using reliable courier services within the United Kingdom.
Delivery times may vary depending on:
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Order volume
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Courier delays
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Public holidays
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Once an order has been dispatched, delivery is handled by the courier service.
8. Returns and Refunds
Customers may request a return within 14 days of receiving their order in accordance with UK consumer law.
Returned items must be:
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Unopened
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In their original condition
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Returned with all original packaging
Certain items may be non-returnable, including:
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Opened trading card products
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Mystery products or randomised items
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Products damaged after delivery
Refunds will be processed once the returned item has been received and inspected.
9. Sealed Trading Card Products
Pokémon TCG products such as booster packs, booster boxes and collection boxes contain randomised contents.
BOA TCG cannot guarantee specific card pulls or values from sealed products.
Returns based on dissatisfaction with pack contents will not be accepted.
10. Graded Cards
Graded cards are authenticated and graded by independent third-party grading companies.
The assigned grade reflects the grading company’s professional opinion at the time of grading.
BOA TCG is not responsible for disagreements with grading assessments.
All graded card sales are considered final unless the item arrives damaged or incorrect.
11. Website Availability
We aim to keep our website available at all times, but we cannot guarantee uninterrupted access.
We may temporarily suspend access for maintenance or updates.
12. Intellectual Property
All website content including:
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Logos
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Images
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Product listings
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Written content
is the property of BOA TCG unless otherwise stated.
Content may not be copied or reproduced without permission.
13. Limitation of Liability
BOA TCG will not be liable for any indirect or consequential losses resulting from:
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Use of our website
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Delays in delivery
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Product availability
Our liability is limited to the purchase price of the product.
14. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time.
Any changes will be published on this page.
15. Contact
For questions regarding these Terms & Conditions please contact:
BOA TCG
Website: www.boa-tcg.co.uk
Email: boa-tcg@outlook.com